JK Properties Wales is committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
JK Properties Wales provides property management and landlord support services across South Wales. We are the data controller for the purposes of UK data protection law.
Email: jon@jkpropertieswales.co.uk
Phone: 07388 931436
ICO Registration: ZC115949
2. What Information We Collect
- Name, phone number, email address and correspondence details
- Property addresses and landlord-related information
- Information relating to property issues, maintenance, or compliance
- Identification documents (where required)
- Basic website usage data
3. How We Use Your Information
- Respond to enquiries
- Provide landlord support and property management services
- Coordinate contractors and property-related work
- Keep records for business and compliance purposes
- Improve our website and services
4. Lawful Basis
- Contract – to provide services you have requested
- Legitimate interests – to run and improve the business
- Legal obligation – where required by law
5. Data Sharing
We may share your data with:
- Professional advisers
- Contractors and trades
- Regulatory authorities where legally required
We do not sell your personal data to third parties.
6. Data Retention
- Client records: up to 6 years
- General enquiries: up to 12 months
- Identification documents: up to 12 months
7. Data Security
We take reasonable steps to protect your personal data from unauthorised access, loss, or disclosure. No system is completely secure and we cannot guarantee absolute security.
8. Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to certain types of processing
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at jon@jkpropertieswales.co.uk.
9. Cookies
This site may use cookies to improve your experience and understand site usage. See our Cookie Policy for full details.
10. Complaints
If you are unhappy with how we have handled your personal data, you can raise a complaint with us directly or with the Information Commissioner's Office:
11. Business Position
JK Properties Wales is a licensed Rent Smart Wales agent (Licence No: F6-002-03594). We are authorised to provide full property management and letting services across Wales.
JK Properties Wales does not provide legal advice. Final decisions remain the landlord's responsibility.
12. Updates to This Policy
This policy may be updated from time to time. The most recent version will always be published on this page.